Privacy Policy

Last updated: March 2026

Austin Gutters SMS Messaging Terms of Service
Program Name: Austin Gutters SMS Alerts
(The feds made us say this)

1. Program Description:

By opting in to Austin Gutters SMS Alerts, you consent to receive automated text messages from Austin Gutters LLC. Message types include appointment reminders (scheduling confirmations, upcoming service notifications, and rescheduling alerts) and review/feedback requests (post-service satisfaction surveys and review invitations). Message frequency varies based on your service activity.

2. Opt-Out Instructions:

You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Help Instructions:

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to austinguttersco@gmail.com or call (512) 967-6985.

4. Carrier Liability Disclaimer:

Carriers are not liable for delayed or undelivered messages.

5. Message and Data Rates:

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

6. Privacy Policy:

Austin Gutters LLC respects your privacy. Non-sharing Clause: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For privacy-related inquiries, contact us at austinguttersco@gmail.com or (512) 967-6985.

7. Compliance with Industry Standards:

Austin Gutters LLC adheres to all applicable industry standards and best practices for SMS messaging, including guidelines set forth by the Cellular Telecommunications Industry Association (CTIA) and the Mobile Marketing Association (MMA).

8. Legal Compliance:

Austin Gutters LLC complies with all applicable federal and state laws governing SMS communications, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act. By opting in, you acknowledge that you have read and agree to these terms.

9. Information We Collect

We collect the following types of information:
Personal Information:
Name, email address, phone number, physical address • Payment information when you make a purchase or request a quote • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:
IP address, browser type, device information • Website usage patterns and analytics • Cookies and similar technologies

Customer Communication:
Records of inquiries and service requests • Appointment details and preferences • Service history and feedback

10. How We Use Your Information

We use collected data for:
Providing and improving our services • Processing transactions and payments • Communicating with you about your inquiries, appointments, and promotions • Enhancing website functionality and user experience • Ensuring security and fraud prevention • Maintaining records of your communication preferences and consent

Cookies & Tracking Technologies. We use cookies and similar technologies to:
Analyze site traffic and user behavior • Remember your preferences • Improve website functionality and user experience • Measure the effectiveness of our services.
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

11. Data Security

We implement and maintain reasonable security measures to protect your personal information:

Encryption of sensitive data in transit and at rest
Secure access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection
Breach notification protocols in accordance with applicable laws
Secure backup systems and disaster recovery procedures